Hyatt Regency Salt Lake City

My family stayed in a double queen for the Dragonsteel con. It was awesome to be connected to the convention center. No coats, easy tor run up to the room, etc. The room was very comfortable with almost everything you need. Beds were comfortable and it was clean. The bathroom is spacious enough for even cosplayers IYKYK. The shower was great with a handheld and a rainfall shower. I only have two complaints. They don't provide half and half or cream for your in-room coffee, just packets with a stir stick, sugars, napkin, and powdered creamer. You can't go to the coffee shop for some either without paying for it. I suppose I could have gone downstairs just to splash some in my cup, but that defeats the purpose. My biggest complaint is the lighting in the room. It's awful. It's like mood lighting. There are a couple recessed lights by the entry. The only general light you have in the room are led strips on the headboard that don't do much. There are reading lights on one side of each bed that are too low to actually use in bed, and a desk light. You have to be right on the edge of the bed by the nightstand to use it. The desk light is also too short, only a foot high or so, and the cord is so short you can't move it. This made everyday things much harder at night and doing tasks impossible. Both of these complaints are easily fixed. Even if I had to ask for liquid creamer for my coffee, that's ok, but I had no options without purchasing something I won't use. The lighting could be fixed with a couple of floor lamps or a lamp and a sconce. Overall, I would stay again for the convenience, but I would have to bring some lighting which is annoying.

The Regency is perfectly situated and makes getting around incredibly easy — everything you need is just minutes away. Whether you're heading out to explore nearby attractions, shopping, or dining, the location truly can’t be beat. The property itself is immaculate; housekeeping maintains the rooms and common areas to an exceptional standard, making everything feel fresh, comfortable, and well cared for. The restaurants inside the hotel are also a standout. The food is delicious, the service is attentive, and having such high-quality dining options right on site adds to the overall convenience and experience. From the elegant design to the thoughtful amenities, the hotel feels undeniably luxurious without being overwhelming. Every detail contributes to a relaxing and upscale stay. I would absolutely stay here again and highly recommend it to anyone looking for comfort, convenience, and a touch of luxury.

This was truly the best hotel I have stayed at in Salt Lake City. The front desk staff were exceptional — incredibly kind, patient, and thoughtful. They helped me resolve several issues very quickly and made the entire experience smooth and stress-free. I felt genuinely cared for throughout my stay, and the service exceeded my expectations. If I ever come back to SLC, I will absolutely stay here again. Highly recommended to anyone visiting the area!

Great location, friendly staff, valet guys work as best as they can with traffic coming into the hotel. Whoever designed the drop off entry didn’t allow for proper temporary parking so cars line up on the street trying to get in as people were checking in. That said don’t be surprised if you have to wait to get your vehicle parked. Valet does a great job with managing the bad design but can only do so much. Hotel is clean and well managed otherwise. Beds not very comfortable, we are on our 4th night and each morning our backs hurt from the bed. I realize every person has a different requirement/need for a comfortable night of sleep so it may be totally fine for others. Coffee is available at the market on the main floor (also in room Keurig), depending on the time of day will depend upon your coffee warmth or lack thereof. At least they have a microwave next to the coffee area so you can heat up your coffee. Highly recommend the hotel invest in better coffee warmers. Overall nice hotel with good food options. 4 stars due to lack of room service, lukewarm coffee (most of the time) and waiting to park your car (not service related, design related).

Beds were comfortable but did not like the layout of the interconnecting room due to lack of space to put out the bags. Shower was a bit fiddly and fittings could be refreshed. I liked the 24 hr kiosk downstairs. The fruit smoothie was great and I appreciate the availability of hot snacks coming in late. Gym was well equipped and lobby was spacious with lots of seating. Useful connected carpark at reasonable price.

Great stay overall. The hotel is modern, clean, and in a perfect downtown location. Rooms were comfortable and the staff throughout the hotel were friendly and professional. The only downside was one valet attendant (I believe his name was Quinn) who seemed irritated and gave some attitude when I chose to valet. It wasn’t a major issue, but it did stand out. Aside from that, everything was excellent and I’d definitely stay here again.

While I would have originally given a 2 or 3 star review, the staff's exceptional service elevated my stay to 5 stars. When we arrived we found that the rooms did not have mini refrigerators, only "coolers" that kept the food/drink warmer at 45 degrees. We had planned on having a fridge for cold beverages as well as storing leftovers to eat later, so this "cooler" was a problem. I contacted the front desk and asked for a mini fridge (wasn't sure if they had one, but thought I'd ask). They immediately brought one up and plugged it in. Problem solved! And their attitude about my request was incredibly gracious. In addition, all the staff at this hotel are top notch. The rooms got a lower star rating because of the fridge situation as well as the complete lack of rugs or anything soft on the floors. It was very cold/echoing in the room because everything reflected sound. I would recommend to management changing out the "coolers" for actual mini-fridges and also putting down machine-washable mini rugs/runners that would add some softness to the room. But otherwise it was a great experience!

We had a wonderful experience at the Hyatt Regency Salt Lake City. The team went above and beyond to set up the baby’s play cot before our arrival, which made settling in after a long day of travel so much easier. That thoughtful touch really stood out and showed the staff’s attention to detail. The room was clean, modern, and comfortable with sweeping views of the city and mountains. The location is excellent—just steps from downtown attractions, restaurants, and the mall—making it easy to explore without needing to drive. Coffee at the lobby café was very good, and cleanliness throughout the property was clearly a priority. The valet team was efficient even during busy evenings, and every staff member we interacted with took genuine pride and ownership in their work.